Privacy Policy

Operendia may collect and process information voluntarily submitted through website interactions, inquiries, forms, subscriptions, communications, or service requests.

Collected information may include:

• Full name
• Company name
• Job title or professional role
• Email address
• Telephone number
• Business details
• Contact preferences
• Geographic location information
• Website usage information
• Survey responses and feedback
• Commercial interests and inquiry details
• Technical and analytical website usage data

Operendia may also collect limited technical information automatically during website visits, including browser type, device information, referral sources, IP address ranges, session behavior, and general interaction metrics.

Operendia processes collected information for legitimate business and operational purposes.

Purposes may include:

• Delivery and administration of requested services
• Communication regarding inquiries and projects
• Internal administrative purposes
• Website maintenance and performance analysis
• Service development and operational planning
• Customer support activities
• Marketing communications subject to applicable consent requirements
• Statistical analysis and reporting
• Business planning and commercial evaluation
• Compliance with legal and regulatory obligations

Operendia processes information under applicable lawful bases, including user consent, contractual necessity, legitimate business interests, and legal obligations.

Operendia may use contact information to distribute company updates, announcements, articles, commercial materials, newsletters, invitations, or related communications.

Users retain full discretion regarding marketing preferences and may withdraw consent or request communication changes at any time via:

care@operendia.com

Withdrawal requests apply prospectively and do not affect prior lawful processing activities.

Operendia stores personal information only for periods reasonably necessary to satisfy business, legal, contractual, accounting, operational, and compliance requirements.

Retention periods may vary depending on:

• Nature and purpose of collected information
• Service relationship duration
• Regulatory obligations
• Legal limitation periods
• Operational requirements

Upon expiration of applicable retention periods, information may undergo deletion, anonymization, or archival procedures.

Operendia applies commercially appropriate technical, administrative, organizational, and physical safeguards intended to protect information from unauthorized access, disclosure, alteration, misuse, destruction, or accidental loss.

Protective measures may include:

• Controlled system access
• Secure hosting environments
• Access management procedures
• Administrative safeguards
• Encrypted communications where applicable
• Monitoring and maintenance procedures

Despite reasonable security practices, electronic transmission and storage systems involve inherent operational risks.

Operendia uses cookies and related technologies to improve website performance, usability, analytics, and operational efficiency.

Cookies may support:

• Website functionality
• User preference recognition
• Session management
• Visitor analytics
• Traffic analysis
• Content personalization
• Performance measurement

Users maintain control over cookie preferences and browser settings.

Browser controls may permit:

• Cookie acceptance
• Cookie refusal
• Partial restriction
• Deletion of stored cookies

Changes to browser preferences may affect website functionality and user convenience.

Operendia's website may include references, integrations, tools, or links connected to third-party websites or external services.

Operendia exercises no authority over external platforms' content, security standards, operational practices, or privacy procedures.

Users should review applicable privacy documentation published by external providers prior to sharing information.

Operendia does not sell personal information.

Personal information may be disclosed under limited circumstances, including:

• User authorization
• Service provider relationships
• Professional advisors
• Regulatory requirements
• Court orders
• Legal compliance obligations
• Business restructuring transactions

Third parties receiving information may remain subject to confidentiality and data protection obligations.

Website usage and business operations may involve processing activities across multiple jurisdictions.

Where international data transfers occur, Operendia applies reasonable contractual and operational protections intended to maintain appropriate levels of privacy and security.

Subject to applicable laws, users may request:

• Access to personal information
• Correction of inaccurate information
• Data deletion requests
• Restriction of processing
• Data portability requests
• Withdrawal of consent
• Marketing preference changes

Requests may require identity verification.

To submit a request, contact:

care@operendia.com

Operendia encourages users to maintain accurate and current information.

Users may request corrections whenever personal information appears incomplete, outdated, or inaccurate. Reasonable efforts shall be made to maintain current records.

Questions, requests, privacy inquiries, or concerns related to this Privacy Policy may be directed to:

Operendia — Email: care@operendia.com